Steps Storm Survivors Can Take to File an Appeal with FEMA – KBSI Fox 23 Cape Girardeau News

(KBSI) – The Federal Emergency Management Agency (FEMA) has released information for Missouri residents affected by the storm on how survivors can appeal their cases.

Information about your FEMA determination letter and what to do if you disagree

You applied to FEMA for disaster assistance following the severe storms, tornadoes, and flooding of May 19-27. Then you received a letter from FEMA about your case, but you're not sure what it is.
means. What should you do next?

Step 1: Read this letter carefully from beginning to end.

• This document, also known as a determination letter, explains the agency's decision regarding your eligibility for disaster assistance.
• If you received grants, the letter will explain the amount and type of assistance. For more details on how to use the money, call the FEMA Helpline at 1-800-621-FEMA (3362). If your needs are still not met, you can request a reconsideration from FEMA.
• If the letter states that you were denied assistance, it will also explain the reasons why and how to correct your status. Often, the solution is simple and only requires providing missing documentation such as a social security number, proof of residency, proof of ownership of the damaged property, contractor estimates, repair bills and/or insurance payments. Once this is done, your case can be reviewed again. Note: If you received an insurance payment, you may still be eligible for FEMA assistance if your insurance did not cover your losses. But remember that FEMA cannot pay duplicate amounts that your insurance has already paid.

Step 2: If you disagree with FEMA's decision, you can appeal.

• If you continue to need more assistance, you can appeal any FEMA decision or grant amount free of charge.
• Read your assessment letter carefully from beginning to end to see what additional information is requested.
• Appeals must be submitted within 60 days of the date of the FEMA determination letter.

Step 3: Submit your appeal.

• Provide the requested documentation. Each page should include:
  • Full name
  • Current telephone number and address
  • Your nine-digit FEMA application number and disaster number (DR-4803-MO)
  • Address of the residence damaged by the disaster
• Submitted receipts, invoices and estimates must include the company name and contact number so FEMA can verify the information.
• If you wish, you can write and send a letter with the information requested by FEMA to explain why you are appealing. This additional step is not required, but it can help FEMA understand why you need help. If you would like to submit additional information,
  • Submit a signed and completed application form. A copy of this form is included with your FEMA notification.
  • Send a signed, written letter of objection.
• You can mail, fax, or upload your appeal materials. If there is a disaster relief center near you, FEMA staff there can assist you in submitting your letter and information.
  • Mail to: FEMA National Processing Service Center, PO Box 10055, Hyattsville, MD 20782-8055
  • Fax: 1-800-827-8112, Attention: FEMA
  • Set up a FEMA online account to upload documents to DisasterAssistance.gov. Click “Check Status” and follow the prompts.

After filing your appeal, you may receive a call or letter from FEMA requesting more information. Or FEMA may schedule another inspection of your primary residence.
In this case, once you have filed an appeal, you can expect to receive a decision letter within 90 days of FEMA receiving it.

Related story: Survivors of May storms and floods encouraged to apply for assistance from FEMA